With Online Banking you can:
- Transfer money between accounts
- View recent transactions (ATMs, withdrawals, deposits, and balances)
- View cleared checks
- Make loan payments and credit card payments
- Communicate secure and confidentially with us
- View account histories
- Download eStatements
- Review financial activity to protect against fraud
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Frequently Asked Questions - Online Banking
To enroll in online banking, you must use the web browser rather than the mobile app. Once you are on our home page, you will then click “Enroll” under “User Name,” which will bring you to the “Enroll in online banking” screen. The page will have you insert information such as your member number, social security number, first name, last name, date of birth, and full address. Once you have input the information, it will have you click a box to verify that you are not a robot. Next you will create a username and password, and after you submit them, you will be prompted to login. After you have logged in, you will then select 5 security questions. Once you have selected your security questions, the system will send you a verification code via text to the number that we have on file. When the verification code has been submitted, you are now officially enrolled and can access your account on our web page as well as our app.
Yes. You will need to answer a set of five (5) new Security Questions, each with a unique answer.
To begin using the new Online Banking service, you will need to setup a phone for identity verification. This provides an additional level of security beyond the challenge questions. When there is unexpected activity in your Online Banking account, such as logging in on a new computer or from another location; in addition to security questions, we may contact you at this phone number to verify certain activity and the location from which you are accessing Online Banking. To activate the feature, you will need to obtain a verification by a text or a phone call.
The User ID must be between 3 and 32 characters in length, is not case sensitive, and cannot contain any spaces. Limitations on special characters are found inside Online Banking.
Passwords must contain at least 8 and no more than 32 characters, is case sensitive, must contain both lower- and upper-case letters, at least one number and at least one special character. Limitations on special characters are found inside Online Banking.
You can click on enroll at the top of our homepage, or in the login slide out on all other pages on the website, to begin the process. You will enroll by providing your member number and full social security number. For security purposes, you will also need to input the characters from an image on the screen to verify you are actually an individual providing the information and not software program. You will then select a User ID and password. You’re then ready to login to Online Banking and complete the process.
When you log in to your online banking, you can then click on the three dots next to the account that you want to look at the eStatements for. It will then bring you to the page that contains those documents. To access this feature, you must be already be signed up for eStatements.
Yes. Before there was a separate login for making credit card payments and accessing other information on your card. Now you click on your VISA® Platinum tile, and you go right to the credit card information with no need to login a second time.
Online Banking in Vancouver WA
Serving Greater Vancouver WA