People's Community Federal Credit Union

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Security Center

Protecting Your Identity, Your Privacy, and Your Money

Protect yourself. The following information has been prepared to protect you from the many types of financial fraud and identity theft. Be sure to review all of the tabs below to better understand the threats and how to combat them.

Monitor and secure your accounts. Always monitor your financial accounts for suspicious activity. It’s always a good idea to periodically review all activity done on any of your accounts. A good way to secure your accounts is to create long complex passwords and enable multi-factor authentication. All Online Banking members have Multi-factor authentication enabled. If you would like additional protection, we have partnered with IDnotify to provide a robust ID theft protection program. Click here for more information.

Holiday Fraud Prevention. Click here to view imporant holiday prevention tips to help you stay safe while shopping this holiday season.

 

 

Fraud Alerts

The 2017 Identity Fraud Study, released by Javelin Strategy & Research, found that $16 billion was stolen from 15.4 million U.S. consumers in 2016, compared with $15.3 billion and 13.1 million victims a year earlier. In the past six years identity thieves have stolen over $107 billion.

Report Fraud to People's Community Federal Credit Union Immediately. If you think you may have been a victim of fraud contact us immediately at 800-252-6525.

Tech Support Scams

Scammers are calling and claiming to be computer techs from well-known companies such as Microsoft, Dell, HP, and Apple. They will tell you that your computer has been infected with a virus and they will try to convince you to give them access to your computer. Once they have access, they can do anything they want, such as download malware or steal your information. Another avenue for this is popups that appear in your web browser. They can be very loud and jarring and they vary in content. Most of the popups go something like this: β€œYour computer has been infected with a virus! Call this number for assistance!” or β€œYour computer has been doing something illegal! Call this number now!” They try to make the popup as frightening as possible so that you call them immediately without thinking things through. Many times they will also try to sell you antivirus software. They are not actually selling you any software, they are stealing your credit/debit card number. Do not give them your credit/debit card number. Companies like Microsoft do not have popups that tell you to call and they will never call you to say there is a virus on your computer.

Recently, there has been an influx of scammers registering domain names that end in .cm instead of .com. When you go to these fake sites, your browser ends up with many popups warning you of infections and may even freeze your computer. Make sure you are always typing the URL into your search bar correctly.

Fake Charities

Some scammers will pretend to be from a well-known charity or even create pages on sites like β€˜Go Fund Me’ after a tragedy in order to scam well-meaning people out of their money. It’s common for these types of scams to circulate on social media such as Facebook or Twitter. When you are donating, it’s very important to always verify you are donating to a real charity and that you do so through a valid method such as the charities website. It’s also a good idea to do some research on any charity before you donate to make sure your money is going to the right people and towards the right cause.

Card Skimmers Hit the Pacific Northwest and Local Gas Stations

Card skimming is on the rise in the Pacific Northwest. Locations up and down the I-5 corridor as well as local gas stations have been targeted the most. Below is some helpful information on what a card skimmer is and what you can do to be on the lookout.

β€’ Card skimmers are devices that fit over the ATM’s card reader and often times look like they belong on the ATM. Along with card readers, there may be hidden cameras in place to capture your pin.


β€’ Look for evidence of tampering when using a gas pump. For example, some gas pumps will place a security seal over the portion of the gas pump that controls the card reader. If that seal is broken, that is a strong indication that the card reader has been tampered with. The seal will say "void" on it if it the card reader door has been opened.

β€’ If using an ATM; ways to detect a skimmer include lightly pulling on the card reader and pin pad to ensure neither easily detach from the machine, paying attention to colors and graphics on the machine that appear to be different than what should be expected, and paying attention to obscured or lack of flashing lights that are normally displayed on the machine.

β€’ Pay attention to anyone who appears to be loitering or otherwise hanging around a machine with no visible purpose. If this is the case, use a different machine, report the suspicious person to the business, and/or ensure that you are covering the PIN pad when typing in your PIN number.

Here are some things you can do if you've been impacted by skimmers or if you are concerned:

β€’ Change your PIN at one of our 4 branch ATM's or at our Hazel Dell location
β€’ Regularly monitor credit card and account statements and look for discrepancies.


If you find any fraudulent activity on your account, please contact us immediately by calling 800-252-6525 or coming into any one of our 4 locations.

Below is an example of what an ATM skimmer may look like.  The one on the right has the skimmer in place over the card reading slot.

*Javelin Strategy & Research

 

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