1. Our Privacy Pledge.
2. Member Information We Collect.
a. Application Information.
b. Your Transactions.
c. Credit Reports and Marketing Information.
d. Online.
3. Member Information We Share.
a. Sharing Information with Third-Party Service
Providers.
(1) Personal Information.
(2) Account Information.
(3) Transaction Information.
b. Sharing Information As Legally Required or Permitted.
4. Our Confidentiality and Security Safeguards.
5. Online Privacy Protections.
6. Protecting Children's Information Privacy.
7. Privacy Policy Inquiries.
PRIVACY POLICY© October 2006, People's Community Federal Credit Union/Farleigh, Wada & Witt, P.C.
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1. Our Privacy Pledge.
At People's Community Federal Credit Union, we respect the privacy of our members. We recognize the importance of maintaining the confidentiality of your personal financial information. This notice describes the policy and practices followed by People's Community Federal Credit Union. This notice explains what types of member information we collect and under what circumstances we may share it.
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2. Member Information We Collect.
The Credit
Union collects only relevant information that is
needed to establish and maintain your account and services as the law allows or requires us to collect.
We may collect personal and financial information about you ("member information") which is
"nonpublic." The member information we collect
varies depending on the accounts and services you request and use. We collect information about you from the following sources:
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a. Application Information.
We retain personal
information we receive from you on any application you provide for membership, deposit accounts,
EFT services, loans, or other Credit Union services. This information includes name, address, social
security number, birth date, employment and
financial status, and credit history.
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b. Your Transactions.
Any time you make a transaction on one of your accounts, including ATM or card transactions, loan advances, transactions through CU@Home, over the phone or at a branch, we retain the transaction information, including your account number; the date, amount and location
of the transaction; and other pertinent information.
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c. Credit Reports and Marketing Information.
When
we evaluate your application for an account or
service, we may request a credit report about
you from a consumer reporting agency. We retain the personal and credit history information about you and we may use it to evaluate future account service requests. From time to time, we also
obtain demographic household information about members and potential members from marketing information firms.
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d. Online.
We obtain information online when you
visit our website: www.peoplescu.org. This includes retaining information you provide us on any online application, CU@Home transaction, or information you send to us by e-mail.
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3. Member Information We Share.
In order to
provide financial services to you, we share certain
information about you with our third-party service providers. However, we only share information to the extent necessary to service your account or offer new services to you. If we share your information, it is with the goal of bringing you quality services, more choices, and greater convenience. Generally, information we may have about former members is only shared or
disclosed if necessary to enforce or administer an account or as required by law.
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a. Sharing Information with Third-Party Service
Providers.
In order for us to conduct our operations, including servicing your account or processing your transactions, we need to share information with
our service providers, including data processing companies, check, ATM and other payment
processing companies, payment networks, loan service providers, insurance companies, collection agencies, credit reporting agencies, and financial service providers with whom we have joint
marketing agreements. These service providers
act on our behalf and have agreed in writing to keep the member information we provide to them confidential. We share the following categories
of information to third-party service providers depending on the specific services provided:
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(1) Personal Information.
Name, address, SSN and account number, etc.
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(2) Account Information.
Type of accounts, account balances, and transaction history, etc.
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(3) Transaction Information.
Dates, amounts, locations, and type of transaction, etc.
We do not sell member information nor share
your account numbers with independent third-
party marketers offering their products and services. While we may assist in offering financial products and services of our contracted financial service providers, we control the member information
used to make such offers.
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b. Sharing Information As Legally Required or Permitted.
We may share any member information of yours
in response to a lawful request issued by a court, government agency, or regulatory authority or as permitted by law in order to administer or enforce your account. We may also share our experience information about you with credit bureaus. Our reporting to credit bureaus is governed by the
Fair Credit Reporting Act, which affords you the right to make sure that your credit bureau reports are accurate.
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4. Our Confidentiality and Security Safeguards.
We maintain strict policies and security controls to assure that member information in our computer
systems and files is protected. Our employees and agents are permitted access to member information that they may need to perform their jobs and provide service to you. Our employees and agents have access to such member information as necessary to conduct a transaction or respond to your inquiries. All employees and agents are trained to respect member privacy.
No one except our employees and agents has regular access to the Credit Union computer system and records storage. The Credit Union has established
internal security controls, including physical, electronic, and procedural safeguards to protect the information you provide us and the information we collect about you. We will continue to review our internal security controls to safeguard your member information as we employ new technology in the future.
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5. Online Privacy Protections.
At our website, www.peoplescu.org, we may permit you to apply
for accounts and services or to communicate with
us via e-mail. To protect the information you provide
us online, we use multiple levels of security. The
application information we accept online and our CU@Home service rely on industry standard "Secure Sockets Layer" (SSL) encryption to secure your
transaction information and communication. Generally, our e-mails are not secure. However, if we ask you
to e-mail us information other than your name, address and phone number, it will be obtained using a secure (SSL encryption) e-mail form. When you visit our
website, you can access site information without
revealing your personal identity. However, in order
to help us identify you for future site visits, we may
use "cookies" to track your visit. A "cookie" is a piece
of information that our web server stores on your
computer hard drive and retrieves later. The cookie
will not request, require or collect personal identity information and you remain anonymous. Your member information is not accessed by or stored within a cookie in any way.
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6. Protecting Children's Information Privacy.
Our online financial services are not designed for or directed toward children. We do not knowingly solicit or collect data from children and we do not knowingly market to children online. We recognize that protecting children's identities and online privacy is important and that responsibility rests with us and with parents.
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7. Privacy Policy Inquiries.
If you have any questions about our privacy practices, contact us by calling
360-695-5121 or 1-800-252-6525, sending us an
e-mail at pccu@pccu.net, or writing to us at People's Community Federal Credit Union, P.O. Box 764, Vancouver, WA 98666.
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